Legal notice

Legal Notice

Last updated: May 2026

Welcome to The Glow Up Lab. By accessing, browsing, or purchasing from this store, you agree to the terms set out in this Legal Notice, together with our policies and any applicable South African laws.

1. Company Information

This website/store is owned and operated by The Glow Up Lab.

For any inquiries, customers may contact:

  • Email: [your email]
  • Phone/WhatsApp: [your number]

2. Compliance With South African Law

The Glow Up Lab operates in accordance with the laws of the Republic of South Africa, including but not limited to:

  • The Consumer Protection Act 68 of 2008 (“CPA”);
  • The Electronic Communications and Transactions Act 25 of 2002 (“ECTA”);
  • The Protection of Personal Information Act 4 of 2013 (“POPIA”).

Nothing contained in this Legal Notice limits any consumer rights that cannot legally be excluded under South African law.

3. Product Information

The Glow Up Lab makes every reasonable effort to ensure that:

  • Product descriptions;
  • Images;
  • Pricing;
  • Specifications; and
  • Availability

are accurate and up to date.

However, errors, inaccuracies, or omissions may occasionally occur. The Glow Up Lab reserves the right to correct any errors and to update information without prior notice.

Product images are for illustrative purposes only and actual products may vary slightly.

4. Product Use & Safety

Customers must use all electrical and heated beauty products responsibly and according to provided instructions.

The Glow Up Lab will not be liable for injury, damage, loss, or harm resulting from:

  • Misuse;
  • Negligence;
  • Unauthorized modification;
  • Improper storage;
  • Failure to follow safety instructions; or
  • Use inconsistent with the intended purpose of the product.

Mini portable hair straighteners should be kept away from water, children, flammable materials, and unattended use while powered or heated.

5. Pricing & Payments

All prices displayed are in South African Rand (ZAR) unless otherwise stated.

The Glow Up Lab reserves the right to:

  • Change pricing without notice;
  • Cancel orders resulting from pricing errors;
  • Refuse or cancel suspicious or fraudulent transactions.

Orders are only confirmed once payment has been successfully received and verified.

6. Limitation of Liability

To the maximum extent permitted by South African law:

  • The Glow Up Lab’s total liability shall not exceed the purchase price paid for the product;
  • The Glow Up Lab shall not be liable for indirect, incidental, special, or consequential damages, including loss of profits, data, or business opportunities;
  • Customers purchase and use products at their own risk, subject to their legal consumer rights.

7. Intellectual Property

All content on this store, including:

  • Logos;
  • Branding;
  • Product images;
  • Text;
  • Graphics; and
  • Website content

is the property of The Glow Up Lab or its licensors and may not be copied, reproduced, or distributed without prior written permission.

8. External Links

Where this website contains links to third-party platforms or services, The Glow Up Lab is not responsible for the content, security, or practices of those external sites.

9. Privacy

Customer information is handled in accordance with applicable South African privacy laws, including POPIA.

By using this website, customers consent to the collection and use of information reasonably required to process orders, provide support, and improve services.

10. Changes to This Notice

The Glow Up Lab reserves the right to amend this Legal Notice at any time without prior notice. Updated versions will be effective once published on the store.

11. Governing Law

This Legal Notice shall be governed and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes arising from the use of this store shall be subject to the jurisdiction of South African courts.